bcaji's Privacy Policy

1 Purpose of This Policy

bcaji ("we", "our" or "platform") operates a trusted online entertainment platform for users in Bangladesh. This privacy policy explains what types of personal information we collect, how that information is used, who it may be shared with, and what your rights are.

By visiting our website bcaji.cam or using our services, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

2 Who This Applies To

This privacy policy applies to the bcaji.cam website and all services associated with it. It applies to all individuals who:

• Visit our website.
• Register on the bcaji platform or create an account.
• Use our gaming or betting services.
• Contact our customer service department.
• Participate in promotional or bonus offers.

Personal Identity Information

We may collect the following information for account registration and identity verification purposes:

• Full name and date of birth.
• Email address.
• Mobile number (required for transactions via bKash, Nagad or Rocket).
• National ID card or passport details (for age verification; only those aged 21 or above may register).
• Detailed address information.

Financial and Transaction Information

We collect the following financial information to process deposits and withdrawals:

• Payment method details (bKash / Nagad / Rocket / bank account number).
• Deposit and withdrawal amounts and dates.
• Transaction IDs and reference numbers.
• Gaming history and betting activity records.

We never collect or store full card numbers or banking passwords.

Automatically Collected Information

When you use our platform, certain information is collected automatically for technical reasons:

• IP address and device identifier information.
• Browser type, language settings and operating system.
• List of pages visited on the website and time spent.
• Information obtained through cookies and similar tracking technologies.
• Referral source (which site you came from to reach our site).

Service Operation and Improvement

We use the collected information for the following purposes:

• Creating, managing and keeping your account secure.
• Processing and verifying deposit and withdrawal transactions.
• Providing support through the customer care team.
• Improving platform performance and adding new features.
• Identifying and resolving technical issues.

Security and Fraud Prevention

bcaji is committed to protecting its users. To that end we use the collected information to:

• Detect unauthorized access to accounts.
• Prevent money laundering or fraudulent activity.
• Complete the identity verification (KYC) process.
• Detect violations of our terms and conditions.
• Meet legal obligations.

Communications and Promotional Messages

With your consent, we may contact you for the following purposes:

• Sending important account-related notifications.
• Informing you about new bonuses, promotions or events.
• Sending security alerts and transaction confirmation messages.

You may opt out of promotional messages at any time. However, transaction and security-related messages cannot be turned off.

Third-Party Service Providers

bcaji does not sell your information independently. However, certain information may be shared with the following third parties as a normal part of operating the service:

• Payment processors (bKash, Nagad, Rocket, banks) — for completing transactions.
• Identity verification services — for the KYC process.
• Technology service providers — for server, cloud and software services.
• Game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) — for gameplay verification.

All such third parties will receive only the information necessary for the specific service and are required to comply with our data protection standards.

Legal and Regulatory Authorities

We may be required to disclose information to legal authorities in the following circumstances:

• To comply with a court order or legal directive.
• To cooperate with investigations by government or law enforcement agencies.
• To assist in investigations of fraud or money laundering.
• To protect the legal rights of ourselves or our users.

Encryption and Technical Security

bcaji uses industry-standard security measures to protect your information:

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• End-to-end encryption is used when collecting sensitive information.
• Two-Factor Authentication facility.
• Regular security audits and vulnerability assessments.
• Access controls — only authorized personnel may access information.

Data Storage and Location

Your information is stored on secure servers. We may use third-party cloud services that comply with international data protection standards. Your information will be retained only for as long as necessary.

What to Do in Case of a Security Breach

If a data security breach occurs, we will:

• Notify affected users as quickly as possible.
• Take immediate steps to minimize harm.
• Inform regulatory authorities where applicable.
• Take measures to prevent such incidents in the future.

What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. bcaji uses cookies for the following purposes:

• To keep login sessions active and remember your preferences.
• To analyze user behavior in order to improve platform performance.
• To ensure security and prevent fraud.
• To diagnose technical issues.

Cookie Controls

You can block or delete cookies by changing your browser settings. However, please note that disabling certain cookies may cause some features of the platform to not work properly. Essential cookies are indispensable for the normal operation of the site.

Right to View and Correct Information

As a bcaji user, you have the following rights:

• The right to know what information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your information in certain circumstances.
• The right to withdraw from marketing communications.
• The right to request that the use of your information be restricted.

How to Exercise Your Rights

Please contact us for any request regarding your information. We will process requests on the basis of verifiable identity and will endeavor to respond as quickly as possible. We may not be able to delete or provide certain information for legal or regulatory reasons.

Retention Period

We retain different types of information for different durations:

• Account information: For as long as the account remains active and for the period required by applicable law after it is closed.
• Financial transaction records: As required by statutory obligations.
• Communication history: For a defined period to improve customer service standards.
• Log files and technical data: As needed for security and operational purposes.

Once the purpose has been fulfilled or after a user withdraws consent, the relevant data is securely deleted as soon as possible, except where legal obligations apply.

Prohibition for Users Under 21

bcaji is an adult entertainment platform. We only provide services to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account. If a parent or guardian becomes aware that their minor child's information has been misused, please contact us.

Update Process

bcaji reserves the right to modify this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• Registered users will be notified of significant changes via email.
• A notice will be displayed on the website for material changes.

Continued use of the platform after any changes will be considered as your acceptance of the revised policy. We therefore recommend reviewing this page regularly.